Privacy Policy

Last Updated: [12th of September 2025]

Your privacy matters to me. This Privacy Policy explains how I, Nelly Mitchell, collect, use, and protect your personal information when you visit nellymitchell.com (the “Site”) or interact with my services, programs, and events (the “Services”).

1. Information I Collect

When you use this Site or Services, I may collect:

  • Personal details: name, email address, phone number, billing/shipping address.

  • Payment details: processed securely through third-party providers (e.g. Stripe, PayPal). I never store your credit card information.

  • Program/Event information: intake form responses, Human Design details (birth time/date/place), and any personal information you choose to share with me.

  • Technical info: cookies, IP address, browser type, device information, and how you use the Site.

2. How I Use Your Information

I use your information to:

  • Deliver programs, courses, retreats, and services you’ve signed up for.

  • Process payments and send receipts.

  • Communicate with you (emails, updates, reminders, offers).

  • Improve the Site and user experience.

  • Comply with legal obligations.

3. Sharing Your Information

I respect your trust. I will never sell or rent your personal information.
I may share your information with:

  • Trusted service providers (e.g. payment processors, email platforms, Kajabi/Flodesk, Zoom).

  • Legal or regulatory bodies if required by law.

4. Cookies & Tracking

The Site uses cookies and similar tracking technologies to improve your experience (like remembering your preferences or showing you relevant content). You can disable cookies in your browser settings if you prefer.

5. Data Security

I take reasonable steps to protect your personal data. However, no method of transmission over the internet is 100% secure, so I cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data (except where required to be kept by law).

  • Unsubscribe from marketing emails at any time via the link in the footer or by contacting me directly.

7. Children’s Privacy

This Site is not intended for individuals under 18. I do not knowingly collect data from children.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this page.

9. Contact

For questions or requests regarding your privacy, contact:
📧 nelly@nellymitchell.com